PRIVACY POLICY FOR GLOBAL AI OUTLET

www.globalaioutlet.com

Effective date: 1st April 2024

  1. Introduction

Welcome to Global Ai Outlet SPC (“Global Ai Outlet,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our online store and services accessible at www.globalaioutlet.com.

By accessing or using our Service, you consent to the practices described in this policy.

  1. Scope and Application

This Privacy Policy applies to all users of our Service, including those who visit our website, make purchases, or interact with us in any other way. It covers the collection and use of personal information provided by you or collected through your use of the Service. This policy does not apply to third-party websites, services, or applications that may be linked to or from our Service, which are governed by their own privacy policies.

  1. Information Collection

We collect various types of information from and about you, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information.
  • Non-Personal Information: We also collect information that does not personally identify you, such as your browsing history, search queries, and preferences.
  • Automatically Collected Information: When you access our Service, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, and page views.
  1. Information Use

We use the information we collect for various purposes, including to:

  • Provide and Improve Our Service: To fulfill your orders, process payments, and provide customer support. We also use your information to improve our website and product offerings.
  • Communicate with You: To send you updates, marketing communications, and other information that may be of interest to you.
  • Personalize Your Experience: To tailor our Service and content to your preferences and interests.
  • Compliance and Protection: To comply with legal obligations, enforce our policies, and protect the rights and safety of our company, customers, and others.
  1. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Third-Party Partnership: We share your order details and shipping information with Printful, our fulfillment partner, to print, pack, and ship your orders. Refer to the Printful privacy policy for more information on https://www.printful.com/policies/privacy.
  • Payment Processors: For secure transaction processing, we engage with external payment service providers, including PayPal among others. These services are responsible for handling your payment details and may retain payment information as required for transaction completion and in accordance with their privacy policies.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid request from law enforcement or other government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  1. Third-Party Service Providers

We engage third-party service providers to perform various functions on our behalf, such as website hosting, data analysis, payment processing, and email delivery. These service providers are granted access to only the information necessary to perform their specific tasks and are obligated to protect your information and use it solely for the purposes for which it was disclosed.

  1. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us improve our Service, personalize your experience, and track the effectiveness of our marketing efforts. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

  1. User Rights and Choices

As a user of our Service, you have certain rights regarding your personal information:

  • Access and Correction: You have the right to access and correct any personal information we hold about you.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

We respect your privacy rights and will take reasonable steps to accommodate your requests in accordance with applicable laws.

  1. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose of its use.

  1. International Data Transfers

As we operate internationally, your personal information may be transferred to and processed in countries other than Oman, including countries outside the GCC and the EU. We ensure that appropriate safeguards are in place to protect your information in these transfers, such as standard contractual clauses approved by relevant authorities.

  1. Compliance with Legal Obligations

We comply with applicable privacy laws and regulations, including the Oman Privacy Laws, GCC regulations, the General Data Protection Regulation (GDPR) for EU residents, and relevant US privacy laws. We are committed to upholding your rights under these laws and providing transparency about our data practices.

  1. Children’s Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.

  1. Your Rights Under GDPR

If you are a resident of the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to be informed: You have the right to be informed about the collection and use of your personal data.
  • Right to access: You can request access to your personal data and obtain a copy of it.
  • Right to rectification: You can request the correction of inaccurate personal data.
  • Right to erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to restrict processing: You can request the restriction of processing of your personal data.
  • Right to data portability: You can request the transfer of your personal data to another organization or directly to you.
  • Right to object: You can object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.

  1. Your Rights Under CCPA

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know: You have the right to know what personal information is collected, used, shared, or sold.
  • Right to delete: You can request the deletion of your personal information collected by us.
  • Right to opt-out: You have the right to opt-out of the sale of your personal information.
  • Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.

  1. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities without undue delay, in accordance with applicable laws and regulations.

  1. Opt-Out and Unsubscribe Options

You have the option to opt-out of receiving marketing communications from us at any time. You can unsubscribe by following the instructions provided in the marketing emails or by contacting us directly. Please note that opting out of marketing communications does not affect our ability to send you service-related communications, such as order confirmations and updates.

  1. Social Media and Third-Party Links

Our Service may include social media features and links to third-party websites that are not owned or controlled by Global Ai Outlet SPC. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. We will post the revised policy on our website and update the “Effective Date” at the top of the policy. Your continued use of our Service after any changes signifies your acceptance of the updated Privacy Policy.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Global Ai Outlet SPC

Email: customercare@globalaioutlet.com

Phone: +96895544523

Location: Muscat, Oman

  1. Dispute Resolution

If you have any complaints or disputes regarding our privacy practices, we encourage you to contact us first to seek resolution. If we are unable to resolve your concerns, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

  1. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Muscat, Oman. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Muscat, Oman.

  1. Accessibility

We are committed to ensuring that our Privacy Policy is accessible to all users, including those with disabilities. If you require any assistance in accessing or understanding this Privacy Policy, please contact us, and we will make reasonable efforts to provide the information in a format that is accessible to you.

  1. Data Protection Officer

For any questions or concerns regarding our data protection practices, you can contact our Data Protection Officer (DPO) at:

Email: dpo@globalaioutlet.com

Our DPO is responsible for overseeing our compliance with data protection laws and regulations and ensuring the protection of your personal information.

  1. Acknowledgment and Consent

By using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein. If you do not agree with any part of this Privacy Policy, please do not use our Service.